After getting several bids in June of 2024, we chose Blue Mountain to replace the underlayment of our roof and do a few small repairs. They were great to work with—the price was fair, their crew got the work done quickly, and the clean up was thorough. The roof has been problem free since then.That might have been the end of the story, except Mother Nature unleashed a huge microburst of wind on our house last week. The wind came out of nowhere, was loud, and it shook the house. The photo shows the damage. We called Blue Mountain to have them come out and initially they said they were booked up, but had us send the photo to Monte. He came immediately, on a Friday night, after his workday was done to evaluate the damage and stabilize the area so there’d be no further damage. He returned to fix the damage this week.Monte is one of those guys who cares about the work he does and the people he interacts with. That kind of customer service used to be common, but it’s rare these days. We highly recommend Blue Mountain when your roof needs attention!
Response from the owner: Hello Debbie, and thank you for the great review, and the repeat business! I am very proud to have Monte on my team, we are like brothers. We are a local family business, and I grew up with Monte as well as Mark, who is in the office typically. Jesse is my son who was out there with Monte.Monte is very sincere and an excellent example of having someone that cares about what they are doing. He pushed to have you guys get done ahead, due to the urgent situation, by going and working on the roof himself to make it possible. It is not his typical role, but we needed to get the job done in lieu of the weather!Thanks again we appreciate the business!
